Digital transformation and human talent management: a systematic review of scientific evidence (2020–2024)
DOI:
https://doi.org/10.5281/zenodo.15748029Keywords:
digital transformation, human talent management, organizational innovationAbstract
In recent years, digital transformation has reconfigured management and business operation models, generating structural changes in companies worldwide. In this context, the present study aimed to systematically analyze the scientific literature published between 2020 and 2024 to understand how digital transformation impacts human talent management in companies. A systematic review methodology based on the PRISMA statement was employed, searching the Scopus database using a carefully designed Boolean strategy. After applying clearly defined inclusion and exclusion criteria, 25 articles were selected that met the standards of scientific rigor and thematic relevance. The results show that companies that manage to articulate digital transformation strategies with human talent management practices have higher levels of productivity, adaptability and sustainability. Elements such as the development of digital competencies, the digitization of recruitment processes, and the incorporation of collaborative technologies are decisive factors for the success of these organizations. The studies also highlight persistent barriers such as poor management training in digital leadership and cultural resistance to technological change. In conclusion, digital transformation in companies cannot be understood only as a technological change, but as an integral process that requires rethinking the strategic role of human capital. This review provides relevant evidence for the design of public policies, training programs and business strategies that seek to close the digital divide in the most vulnerable segment of the Latin American business fabric.
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