Organizational commitment and employee job satisfaction
DOI:
https://doi.org/10.5281/zenodo.18226167Keywords:
organizational commitment, job satisfaction, normative commitment, emotional identificationAbstract
This study sought to determine the impact of organizational commitment on job satisfaction among municipal employees in the Áncash region of Peru (2025). A quantitative, non-experimental, correlational, and cross-sectional methodology was employed, allowing for the analysis of causal relationships without variable manipulation. Furthermore, the reliability of the instruments was verified using high Cronbach's alphas: 0.902 for the organizational commitment questionnaire and 0.922 for the job satisfaction questionnaire, thus ensuring the internal validity of the measurements. The stratified sample included 120 employees from the total population, selected to represent various hierarchical levels and municipal departments. Consequently, the results revealed a very high positive correlation between both variables (ρ = 0.962; p < 0.001), indicating a statistically significant association. This demonstrates that higher levels of organizational commitment—understood as identification with and loyalty to the institution—are associated with significantly higher job satisfaction among employees, particularly regarding daily tasks, working conditions, and overall experiences. Ultimately, the study concludes that organizational commitment acts as a key predictor not only of job satisfaction but also of employee retention. Therefore, these findings suggest managerial interventions focused on fostering commitment to increase retention and productivity in similar public entities.
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