Sáenz Barros, S. M.; Palacio Ramirez, M. G.; Gonzales Pérez, A. del C.; Díaz Rojas, N. Citizen Satisfaction With the Quality of Local Government Services: Systematic Review 2020–2025. Revista InveCom 2025, 6 (3), 1-9. https://doi.org/10.5281/zenodo.17450518.