Managerial skills and business management: a perspective from employees

Authors

DOI:

https://doi.org/10.5281/zenodo.14997059

Keywords:

competitiveness, business management, management skills, innovation, leadership

Abstract

The objective of this study was to analyze the relationship between management skills and business management from the perspective of employees in an Industrial Park in Lima. To this end, a quantitative approach was adopted with a non-experimental, descriptive correlational design, supported by the hypothetical deductive method. Data were collected using validated questionnaires that passed the Cronbach's Alpha reliability test with values ​​of 0.966 and 0.88 for the variables management skills and business management, respectively. The hypotheses were contrasted using the Spearman Correlation test, revealing a positive relationship between management skills and business management (Rho = 0.203, p = 0.005). Communication and emotional skills showed a significant relationship with business management. However, the overall impact of management skills was moderate. In addition, external factors such as financing, infrastructure and state regulation also influenced the competitiveness of SMEs.

Downloads

Download data is not yet available.

References

Alfai, M., & Mulyani, A. (2023). Business management. Indonesian Journal of Advanced Research (IJAR), 2(12), 1653–1662. https://doi.org/10.55927/ijar.v2i12.7404

Almadani, N., & Alamri, M. (2024). Emotional intelligence among female nursing leaders in a transformational era. Journal of Nursing Management, 2024. https://doi.org/10.1155/2024/9973339

Balconi, M., Vandelli, G. V., & Angioletti, L. (2024). Be creative to innovate! Eeg correlates of group decision-making in managers. Sustainability (Switzerland), 16(5). https://doi.org/10.3390/su16052175

Carhuancho Mendoza, I. M., Nolazco Labajos, F. A., Sicheri Monteverde, L., Guerrero Bejarano, M. A., & Casana Jara, K. M. (2019). Metodología para la investigación holística. Uíde.

Castro, M. (2022). Habilidades directivas y gestión del cambio en un grupo empresarial del Perú-2021 [Tesis de Maestría, Universidad César Vallejo].

Chen, N., Zhao, X., Guo, B., & Sun, C. (2024). A method to facilitate the regeneration of human resources: a sustainability perspective. Sustainability (Switzerland), 16(4). https://doi.org/10.3390/su16041648

Correa, F., Dini, M., & Stumpo, G. (2020). El rol de las Mipymes y las políticas de fomento: algunas conclusiones. En M. Dini & G. Stumpo, (Eds.). www.cepal.org/apps

Correa, F., Leiva, V., & Stumpo, G. (2020). Mipymes en América Latina: Un frágil desempeño y nuevos desafíos para las políticas de fomento. Naciones Unidas, 9–32. www.cepal.org/apps

da Silva, E. (2020). Las micro, pequeñas y medias empresas brasileñas en el período reciente: pérdida de profundidad productiva y exportadora en un período de dinamismo de política industrial. En M. Dini & G. Stumpo (Eds.). www.cepal.org/apps

Durst, S., Foli, S., & Edvardsson, I. R. (2024). A systematic literature review on knowledge management in SMEs: current trends and future directions. Management Review Quarterly, 74(1), 263–288. https://doi.org/10.1007/s11301-022-00299-0

Ferrando, A. & Callohuanca, J. (2020). Incidencia de la capacitación en el desarrollo de habilidades gerenciales en los gerentes de pequeñas empresas del parque industrial de Villa el Salvador, Lima-Perú. Anales Científicos, 81(1), 1-12. http://dx.doi.org/10.21704/ac.v81i1.1494

Gilar-Corbi, R., Pozo-Rico, T., Sánchez, B., & Castejón, J. L. (2019). Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers. PLoS ONE, 14(10). https://doi.org/10.1371/journal.pone.0224254

Giuggioli, G., Pellegrini, M. M., & Giannone, G. (2024). Artificial intelligence as an enabler for entrepreneurial finance: a practical guide to AI-driven video pitch evaluation for entrepreneurs and investors. Management Decision, 1, 1. https://doi.org/10.1108/MD-10-2023-1926

Gun, L., Imamoglu, S. Z., Turkcan, H., & Ince, H. (2024). Effect of digital transformation on firm performance in the uncertain environment: transformational leadership and employee self-efficacy as antecedents of digital transformation. Sustainability (Switzerland), 16(3). https://doi.org/10.3390/su16031200

Hernández-Sampieri, R., & Mendoza, C. (2018). Metodología de la investigación. Las rutas cuantitativa, cualitativa y mixta. Revista Universitaria Digital de Ciencias Sociales (RUDICS), (Issue 18). Mc Graw Hill.

Jackson, N. C., & Dunn-Jensen, L. M. (2021). Leadership succession planning for today’s digital transformation economy: Key factors to build for competency and innovation. Business Horizons, 64(2). https://doi.org/10.1016/j.bushor.2020.11.008

Japan International Cooperation Agency (JICA) & Deloitte Touche Tohmatsu LLC Padeco Co., L. (2018). Estudio sobre el desarrollo de las PYMEs en la República del Perú. Openjicareport, Ed.

Jayasundera, A., & Jackson, P. (2024). Impact of Organisational Leadership Style on Company Culture-An analysis of SMEs from the Middle East in Bahrain and the UAE. Journal of Ecohumanism, 3(3), 1024–1041. https://doi.org/10.62754/joe.v3i3.3401

Jiménez Moreno, J. A. (2019). Epistemological approaches to educational evaluation: Between must be and relativity. Foro de Educación, 17(27). https://doi.org/10.14516/fde.636

Kanısoy, K., Şeşen, H., & Ekemen, M. A. (2024). Academic intrapreneurs: exploring the antecedents of academic intrapreneurial intention. Sustainability (Switzerland), 16, 1–18. https://doi.org/10.3390/su16104019

Kulfas, M. (2020). Políticas e instituciones de apoyo a las mipymes en la Argentina, de 2000 a 2015. En M. Dini & G. Stumpo (Eds.), 33–78. www.cepal.org/apps

Lanaro, L., Bobbio, A., Biasutti, M., & Himonides, E. (2024). Five parameters for studying leadership styles in orchestra conductors. Research Studies in Music Education, 46(2), 302–319. https://doi.org/10.1177/1321103X221149940

Martinez-Conesa, I., Soto-Acosta, P., & Carayannis, E. G. (2017). On the path towards open innovation: assessing the role of knowledge management capability and environmental dynamism in SMEs. Journal of Knowledge Management, 21(3). https://doi.org/10.1108/JKM-09-2016-0403

Morandi, F., & Cicchetti, A. (2024). Assessing leadership styles in patient advocacy associations: an exploratory study. Public Organization Review, 24(1), 183–199. https://doi.org/10.1007/s11115-023-00730-4

Moriano, J. A., Molero, F., Topa, G., & Lévy Mangin, J. P. (2014). The influence of transformational leadership and organizational identification on intrapreneurship. International Entrepreneurship and Management Journal, 10(1), 103–119. https://doi.org/10.1007/s11365-011-0196-x

Novins, D. K., Althoff, R. R., & Billingsley, M. K. (2023). Study registration: encouraging the practice of hypothetical-deductive research in the journal revisited. Journal of the American Academy of Child and Adolescent Psychiatry, 62(12). https://doi.org/10.1016/j.jaac.2023.09.532

Nuñez del Arco, W., & Tannert, T. (2018). El rol gerencial de la mujer en la gestión de empresas en Lima Metropolitana en el año 2018 [Tesis de Maestría, Universidad Privada del Norte].

Pantović, V., Vidojević, D., Vujičić, S., Sofijanić, S., & Jovanović-Milenković, M. (2024). Data-driven decision making for sustainable it project management excellence. Sustainability (Switzerland), 16(7). https://doi.org/10.3390/su16073014

Quispe, L. A. M., Papanicolau Denegri, J. N. A., Rodríguez, J. A. P., Ruiz, R. E. C., De La Cruz Montoya, D., & Ramírez Lau, S. C. (2024). Business management as a link between competitiveness and sustainable development in the textile sector. Journal of Educational and Social Research, 14(3), 27–35. https://doi.org/10.36941/jesr-2024-0052

Septi, D., Maharani, A. P., Bazed, A. B. A. R., Abdillah, A. A., Qomariah, N., & Nursaid, N. (2023). Analisis Manajemen Risiko pada UMKM “Tahu Walek Ponkq” Jember. BUDGETING : Journal of Business, Management and Accounting, 5(1), 83–89. https://doi.org/10.31539/budgeting.v5i1.7605

Yucra, N. (2024). Habilidades directivas y sostenibilidad empresarial de pequeñas empresas del rubro construcción en la ciudad de Arequipa, 2022 [Tesis de Maestría, Universidad Nacional de San Agustín de Arequipa].

Yukl, G. (2017). Leadership in organisations. Prentice Hall, 5(1).

Zhylin, M., Bondarevуch, S., Kotliar, L., Dikol-Kobrina, O., & Dzhezhyk, O. (2024). Emotional intelligence and leadership succession planning: strategies for identifying and developing future leaders. Journal of Curriculum and Teaching, 13(3), 46–64. https://doi.org/10.5430/jct.v13n3p46

Published

2025-03-07

How to Cite

Carhuancho Mendoza, I. M. (2025). Managerial skills and business management: a perspective from employees. InveCom Journal, 5(4), 1-7. https://doi.org/10.5281/zenodo.14997059