TOGAF enterprise architecture and efficiency in public health networks
DOI:
https://doi.org/10.5281/zenodo.23816598Keywords:
enterprise architecture, TOGAF, organizational efficiencyAbstract
This study aimed to determine the extent to which the TOGAF-based enterprise architecture model improves the efficiency of the Chupaca Health Network. The methodology employed was applied research at an explanatory level, with a pre-experimental pretest/posttest design applied to a single group. The population and sample consisted of 460 employees of the institution (administrative, healthcare, and technical staff), selected using a census sampling method supported by bootstrap simulation. Data was collected using a survey and a structured Likert-scale questionnaire, administered before and after the implementation of the AS-IS and TO-BE models developed through the TOGAF ADM cycle. The data were processed using IBM SPSS Statistics v.27 software and the paired-samples t-test. The main findings demonstrated a highly significant improvement in the perception of overall efficiency. Similarly, significant increases were recorded in the dimensions of redundancy reduction, technological optimization, system interoperability, and decision-making. It is concluded that the implementation of the TOGAF model resolves management deficiencies in environments characterized by geographic dispersion and the digital divide, demonstrating that the standardization of processes and the organization of business, data, application, and infrastructure domains transform institutional dynamics and improve the quality of healthcare services by aligning technology with the strategic objectives of public health.
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